CORPORATE
Ela Excellence Resort Belek
CORPORATE
Ela Excellence Resort Belek has been a proud member of Özak Global for over 15 years, providing exceptional service to the Turkish tourism sector.
Özak Global was founded in 1985 with the establishment of Özak Tekstil. Since then, it has expanded its operations to include various sectors such as tourism, construction, real estate investment trusts, and facility management. Özak Global is one of the pillars of the Turkish economy with its highly skilled workforce, strong financing structure, foresight and analysis, strategy development skills, and belief in innovation, as well as its core values in every sector in which it operates.
Özak Global continues to add value to life with its Aktay Turizm, Özak Tekstil, Özak Gyo, Int-Er Yapı, and Akyön Tesis Yönetimi companies, with its deep-rooted and successful history of nearly half a century and its competence in sectors that are different but share a complementary service culture.
In 2004, Özak Global founded Aktay Turizm, leveraging its expertise and forward-thinking approach in the service sector. Recognizing the immense tourism potential in Turkey, Aktay Tourism ventured into the industry and commenced operations in 2007 with Ela Excellence Resort Belek. Ela Excellence Resort Belek has been giving away tailored holiday experiences and maintaining international quality standards since its establishment. It is also the first hotel in Turkey to offer a dedicated children-and-family concept.
Aktay Tourism plans to further bring Özak Global's corporate culture and quality approach to the tourism sector and launch new holiday concepts with innovative ideas in Muğla Bodrum, Antalya Kemer, Antalya Demre, and Aydın Didim.
ABOUT US
An Amazing Story
From the moment you step into Ela Excellence Resort Belek, a holiday filled with peace, entertainment, and pleasure begins. With a deep respect for the unique nature that surrounds it, the resort embraces you with century-old pine trees and shades of green in every tone.
Here, the most refined version of luxury greets you with a confident and chic simplicity. Ela Excellence Resort Belek offers exceptional options, such as detached villas that provide a vacation experience tailored solely for you. The smiles on the faces of the staff who welcome you warm your heart like the Antalya sun.
Everland Kids World combines the newest digital technologies with nature to provide children with the opportunity to have fun while learning, offering little ones great happiness.
Gourmet flavors from both Turkish and world cuisine invite you to embrace the sea waves and experience new flavors at every moment.
The vacation experience at Ela Excellence Resort Belek gifts you with unforgettable stories you will want to relive time and time again.
Our Values
Sea, sun and nature's unique feel, high comfort, luxury and excellent service impeccable sense of...
You with special holiday memories unforgettable experience Ela Excellence Resort in Belek.
Quality & Environment
To be an organisation that aims to be the leader in the sector and in the region; to establish the “Ela” identity, and ensure its continuity by focusing on guest and employee satisfaction...
Our Policy On The Integrated Sustainable Tourism
We, as ELA Excellence, are aware of our responsibility towards the environment, employees and society by responding to the holiday demands of local and foreign guests for accommodation, rest, food and beverage, sports and entertainment purposes, believing in continuous improvement and acting with the Integrated Sustainable Tourism Policy in our activities; we are committed to:
- Comply with all national and international laws, regulations, standards, legislative norms and customer requirements and fully meet the requirements,
- Take and implement the necessary measures to protect our guests and employees from accidents and diseases that may occur while performing our operations, as well as to ensure safe working conditions,
- Prioritise local, environmentally friendly and efficient procurement issues by following technological breakthroughs to guarantee the proper use of natural resources and making practices accordingly during procurement processes,
- Control the negative impacts and pollutants (carbon footprint, wastes, chemicals) and possible hazards on the environment to protect the environment and achieve the requirements of sustainable tourism,
- Make every effort to embrace our environmental awareness and social responsibilities not only by our employees but also by our guests, suppliers, subcontractors and authorities, contribute to the production of projects for environmental protection and social responsibility by collaborating with local governments, suppliers and non-governmental organisations,
- Share all our work with our employees, guests, suppliers and the local community,
- Take all necessary measures to promote local employment, preserve and
Our Policy On The Integrated Sustainable Tourism
- prosper the natural life in the regions where we operate, and share with our employees and the public all the operations we undertake to safeguard our live and non-living environment by protecting biodiversity and ecosystems, conserving cultural and intangible heritage, and promoting them correctly to mitigate and adapt to climate change,
- Organise trainings for sustainable tourism, the environment, human rights, child rights, disadvantaged rights, accessibility for all individuals, women’s rights, and women’s and children’s safe living and growth, understanding that employee and guest safety awareness forms a part of life and raising such awareness based on needs,
- Work to promote women’s employment among our employees and to take into consideration all vulnerabilities in achieving equality of opportunity,
- Adopt a sense of belonging in our employees and safeguard their secrets and personal data, create safe and healthy work and residential facilities,
- Contribute to tourism in the region by introducing our guests to the historical and cultural activities in the region,
- Carry out all our activities by implementing the Environment and Sustainability, Food Safety, Occupational Health and Safety, Guest Safety and Energy Management System, and
- Undertake regional studies by considering local community benefits and establish cooperation with regional NGOs while doing these studies.
GENERAL MANAGER
Our Policy On The Integrated Management Systems
The management systems we have established in our facility serve as a guide to provide our guests with holidays where they will feel special and collect unforgettable memories with our service approach that we always hold as the priority. While implementing this guide, we are committed to:
- Follow the International and National Legal Requirements and the standard conditions we have established in our facility,
- Consider performance management processes and their outcomes as an opportunity for continuous improvement to further develop our facility while implementing these management systems,
- Move our products and services to the next level by satisfying guest expectations and needs in all products and services we deliver through our guest-oriented approach in all management systems we have implemented,
- Do all necessary work to minimise our impact on nature and the environment by controlling the negative effects that may result from all activities carried out by our facility,
- Maintain all our natural resources and biodiversity with the motto of a healthy holiday in a healthy environment and to further render the environment where our facilities are located more habitable,
- Protect the physical and mental well-being of our guests and employees holistically by taking all measures to guarantee occupational and accommodation safety in all activities carried out in our facility,
- Implement technologies that can be utilised under management systems by closely keeping up with current technological breakthroughs to improve the facility infrastructure in all the management systems we have implemented,
Our Policy On The Integrated Management Systems
- Assure the safety of all food and beverages accepted, processed, and served in our facility and guarantee that our employees and guests consume safe food and beverages,
- Continuously monitor the performance indicators identified in all management systems we have implemented and improve our practices by assessing and analysing the data we have collected,
- Make the structure of our facility even more secure by identifying risks and opportunities in all our management systems that we have implemented based on the principle of risk-based process management,
- Cooperate with all our related parties under our management systems and carry out all kinds of activities to satisfy the needs and expectations of the related parties,
- Carry out activities that will satisfy all the needs and expectations of our guests, as end users of our facility, by always doing the right thing and will please all of our guests by taking into consideration their complaints and recommendations,
- Plan and organise the necessary training by analysing training needs to raise the awareness of our employees in all management systems,
- Evaluate our suppliers, as one of our stakeholders for the products and services procured by our facility, under the management systems we have implemented and ensure that they evolve together with us,
- Lay a habitable world for future generations by preserving natural resources through the efficient utilisation of our energy resources.
GENERAL MANAGER
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